Terms of service

OVERVIEW

This website is operated by 14746490 Canada Inc. GothRider® is a trademark licensed to 14746490 Canada Inc. by 9964878 Canada Inc. Throughout the site, the terms “we”, “us”, and “our” refer to GothRider®. GothRider® offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit-card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit-card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit-card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/gothrider-brand/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/gothrider-brand/privacy_policy).

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In some cases, product pictures may differ from how they look in reality. We use professional photography with appropriate lighting to make products understandable and clear, but details may differ between images and actual products.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of—or inability to use—the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall GothRider®, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless GothRider® and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@gothrider.com.

SECTION 21 – TRADEMARK USAGE

The trademark “GothRider®” is a registered trademark owned by 9964878 Canada Inc. By using this website and engaging in any activities related to it, you acknowledge that “GothRider®” is a trademark and recognize the exclusive ownership of its rights by 9964878 Canada Inc.

14746490 Canada Inc. has been granted a license by 9964878 Canada Inc. to operate under the trademark “GothRider®” in Canada and the United States of America. Therefore, all activities conducted on this website by 14746490 Canada Inc. are the sole responsibility of 14746490 Canada Inc.

You understand and agree that 9964878 Canada Inc., as the owner of the “GothRider®” trademark rights, shall be immune to any damages, claims, or reclamations arising from the activities conducted by 14746490 Canada Inc. under the licensed usage of the “GothRider®” trademark.

By accessing or using this website, you explicitly acknowledge and accept the terms stated in this section regarding the trademark usage of “GothRider®” and the exclusive ownership and licensing rights held by 9964878 Canada Inc.

These additional terms regarding the trademark usage are incorporated into and form an integral part of the Terms of Service.

SECTION 22 – TRANSACTIONAL ENGAGEMENT

Any transactional engagement, including but not limited to purchases, payments, and customer interactions, conducted on this website is solely between you and 14746490 Canada Inc. 9964878 Canada Inc. is not involved in any transactional activities and shall not be held responsible for any acts, omissions, or liabilities arising from such transactions.

You understand and agree that 9964878 Canada Inc. is not responsible for the fulfillment of orders, shipping, customer service, or any other transaction-related matters. Any disputes or claims arising from transactions conducted on this website should be resolved directly with 14746490 Canada Inc.

By engaging in any transactional activities on this website, you expressly release and discharge 9964878 Canada Inc. from any and all liabilities, damages, claims, or demands, whether known or unknown, arising out of or in any way connected with such transactions.

It is your responsibility to review and understand the terms, conditions, and policies provided by 15140226 Canada Inc. for any transactions conducted on this website.

These additional terms regarding transactional engagement are incorporated into and form an integral part of the Terms of Service.

SECTION 23 – AFFILIATE AND AMBASSADOR PROGRAMS

23.1 Enrollment and Discounts

By enrolling in the GothRider® Affiliate or Ambassador Programs, participants receive a unique discount code intended for promotional use, which can be shared with their audience. This discount is valid for single use by new customers only. The affiliate or ambassador, and direct family members of the affiliate or ambassador, are prohibited from using their own discount codes.

23.2 Commissions

Participants in these programs earn commissions on sales attributed to their discount codes. It is against GothRider® policy for an affiliate or ambassador to use their own discount code or to allow members of their immediate family to use it, as this constitutes a conflict of interest and potential double-dipping.

23.3 Violations and Consequences

If an affiliate or ambassador is found to be misusing their discount code—including, but not limited to, self-use or use by immediate family members—this will lead to immediate termination of their participation in the program. Additionally, any pending or future commissions will be forfeited. The individual will also face a permanent ban from conducting any business with GothRider® in any capacity.

23.4 Enforcement and Monitoring

GothRider® reserves the right to monitor the activities of all affiliates and ambassadors to ensure compliance with our program standards and terms. This includes the right to audit transactions and discount code usage to prevent fraudulent activities and misuse of program privileges.

SECTION 24 – REWARDS/LOYALTY PROGRAM

24.1 Overview and Eligibility

The GothRider® Rewards Program offers loyalty points for eligible purchases and activities on our site. These points can be redeemed for discounts or other rewards, subject to program terms and conditions. Participation in the Rewards Program constitutes acceptance of these terms.

24.2 Prohibited Activities

To maintain the integrity of the Rewards Program, any attempts to create multiple accounts to accumulate welcome points or other rewards are strictly prohibited. This includes, but is not limited to, actions aimed at gaming the system by creating fake or duplicate accounts, allowing third parties to use points fraudulently, or engaging in any other forms of deception to earn points inappropriately.

24.3 Consequences of Violations

Users found to be creating multiple accounts or otherwise manipulating the Rewards Program more than three times will be permanently banned from purchasing from GothRider®, and their accounts will be deactivated. GothRider® reserves the right to void all accumulated points and rewards in cases of suspected abuse, fraud, or violation of these terms.

24.4 Monitoring and Enforcement

GothRider® may monitor user accounts and transactional data for suspicious activity. We reserve the right to audit and enforce these terms to prevent fraudulent or abusive activities. By participating in the Rewards Program, you agree to these measures and accept that GothRider®’s decision on any matter relating to Rewards Program violations is final.

SECTION 25 – PROMOTIONS AND DISCOUNTS

GothRider® offers various promotions, including discounts and free gifts, which are time-sensitive and valid only during the specified promotional period. Typically, these promotions last between 24 and 48 hours. Once a promotion ends, it cannot be extended or applied retroactively to previous purchases. Promotions must be redeemed at the time of ordering; purchases made before or after the promotional period do not qualify for adjustments.

SECTION 26 – HEALTH DISCLAIMER

26.1 General Information Only

Statements appearing in our advertising, on our website, or in any other communications— including claims that GothRider® coffee may reduce acid reflux or aid digestion—are provided for general informational purposes only. Individual results will vary.

26.2 No Medical Advice

The content presented by GothRider® has not been evaluated by Health Canada, the U.S. Food & Drug Administration, or any similar regulator. Our products are not intended to diagnose, treat, cure, or prevent any disease. Nothing in our communications should be construed as medical advice.

26.3 Consult Healthcare Professionals

Always consult a qualified healthcare professional—such as a physician, pharmacist, or registered dietitian—before consuming any coffee or altering your diet, especially if you have existing medical conditions, are pregnant or nursing, or are taking prescription medications.

26.4 Advertising Disclaimer

Testimonials, examples, or descriptions of health-related outcomes found in our marketing materials represent individual experiences. They do not guarantee similar outcomes for all consumers. GothRider® disclaims any liability for adverse effects resulting from reliance on such information.

26.5 Consumer Responsibility

By purchasing and consuming GothRider® products, you acknowledge that you have read, understood, and agreed to this Health Disclaimer and that you assume full responsibility for any decision to consume coffee products.

SECTION 27 -- COFFEE SUBSCRIPTION TERMS

27.1 Subscription Agreement

By subscribing to any GothRider® coffee subscription plan, you explicitly agree to receive recurring shipments of coffee products at the frequency and price selected at the time of enrollment. Each subscription renewal constitutes an authorized transaction, and your payment method on file will be charged automatically at each billing cycle.

27.2 Customer Responsibility

You are solely responsible for managing your subscription, including but not limited to modifying, pausing, skipping, or canceling your subscription before the next billing date. GothRider® provides a self-service subscription management portal accessible directly from your customer account. This portal allows you to cancel, pause, skip an order, change products, update payment information, and adjust delivery frequency at any time.

27.3 Cancellation

Cancellation requests must be submitted through the subscription management portal in your account before the next scheduled billing date. Orders that have already been processed and charged cannot be canceled or refunded. GothRider® is not responsible for unwanted shipments resulting from a failure to cancel or modify your subscription in time.

27.4 No Obligation Beyond Self-Management

GothRider® may send courtesy reminders prior to upcoming subscription renewals; however, such reminders are not guaranteed and do not constitute an obligation. The absence of a reminder does not relieve you of your responsibility to manage your subscription through the tools provided in your account.

27.5 Pricing and Product Changes

GothRider® reserves the right to adjust subscription pricing or available products at any time. In the event of a price increase, you will be notified in advance and given the opportunity to cancel before the new pricing takes effect.

27.6 Acceptance

By completing a subscription enrollment on any GothRider® website, you confirm that you have read, understood, and agreed to the terms outlined in this section and accept full responsibility for the ongoing management of your subscription.

Last Updated: May 27, 2025